MrSpin takes your privacy seriously. This policy explains what data we collect, how we use it, who can access it, and your rights as a member to control your personal information. Please read it carefully before registering for or using the MrSpin platform.
This is not just a policy on paper — it is how we operate every day in safeguarding your data.
All personal data and financial information belonging to MrSpin members is protected using 256-bit SSL encryption — the same standard used by major banking institutions. Every transaction via Touch 'n Go eWallet, GrabPay, DuitNow, or FPX is processed through fully end-to-end encrypted channels.
MrSpin never sells, rents, or shares members' personal data with any third party for marketing or commercial purposes without your explicit consent. Your data belongs to you — it is not a commodity we trade. This is a commitment we uphold without exception, under any circumstances.
As a MrSpin member, you have the full right to access, update, transfer, or request deletion of your personal data at any time. Submit your request to support@mrspin.click and we will process it within 30 business days in accordance with Malaysia's Personal Data Protection Act 2010.
Personal data of MrSpin Malaysia members is stored on servers that meet local data residency requirements. Cross-border data transfers occur only when necessary for the operation of services you use, and only to destinations that offer an equivalent or higher level of data protection.
You may opt out of receiving promotional emails, SMS notifications, or any marketing communications from MrSpin at any time through your account settings or by contacting our support team. Unsubscribing takes effect immediately and without conditions. However, essential transactional communications such as deposit confirmations and security notices cannot be opted out of.
MrSpin operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All processing of members' personal data is carried out lawfully, fairly, and transparently. We retain data only for as long as necessary for the stated purposes, and no longer than that unless required by applicable law or regulation.
This Privacy Policy is issued by mrspin ("we", "platform") and applies to all individuals who use the mrspin website, mobile application, and services at mrspin.click ("you", "member"). mrspin is the responsible data controller for all personal data collected through this platform.
We are committed to protecting your privacy and ensuring that all personal data processing is carried out in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data privacy management.
This Policy applies to all data collected when you:
MrSpin only collects data that is strictly necessary to provide you with a safe, compliant, and quality service. The categories of data we collect are as follows:
| Data Category | Type of Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, Malaysian identity card number (MyKad), date of birth, gender | Identity verification (KYC), legal compliance |
| Contact Data | Email address, Malaysian phone number, residential address | Account communications, transaction confirmations, customer support |
| Financial Data | Deposit & withdrawal records in RM, payment methods (TNG, GrabPay, DuitNow, FPX), transaction history | Payment processing, AML compliance, account settlement |
| Activity Data | Betting history, games played, sports followed (football, badminton, e-sports), session duration | Account management, fraud detection, responsible gambling |
| Technical Data | IP address, device type, operating system, web browser, access log data | Platform security, fraud detection, technical optimization |
| Cookie Data | Session cookies, preference cookies, analytics cookies (no PII) | User experience, website traffic analysis, platform improvements |
We do not collect sensitive data categories such as biometric data, medical data, religious beliefs, or political views unless required by applicable law.
MrSpin uses your personal data only for legitimate, clearly stated purposes. The primary purposes for which data is used are:
MrSpin does not make any automated decisions that have a legal or similarly significant effect on you solely on the basis of automated data processing without human involvement.
MrSpin does not sell your personal data to any party. However, in the course of operating the platform, we may share data with the following limited parties on a lawful and necessary basis:
In all data-sharing scenarios described above, we ensure that only the minimum data necessary for the stated purpose is shared, and that all recipients are bound by equivalent confidentiality and data protection obligations.
MrSpin implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. Key measures we employ include:
While we take every reasonable measure to protect your data, no system is entirely immune to cyber threats. In the event of a data breach affecting your personal data, mrspin will notify you within the timeframe prescribed by applicable law and take immediate remedial action.
MrSpin uses cookies and similar tracking technologies to enhance your experience on the platform. The types of cookies we use are as follows:
You can manage your cookie settings through your web browser settings. However, disabling essential cookies may affect your ability to use certain features of the mrspin platform. Third-party cookies from payment processors such as Touch 'n Go eWallet and DuitNow may also be active during the transaction process — these are subject to the respective providers' privacy policies.
As a platform that processes financial transactions in MYR, mrspin is legally required to collect and retain detailed transaction records. This covers all deposits and withdrawals made via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX (Maybank2u, CIMB Clicks).
Financial data is used for:
Financial transaction records are retained for a minimum of 7 years in accordance with Malaysian legal requirements. This data is not used for any marketing or commercial analytics purposes.
Under Malaysia's Personal Data Protection Act 2010, you as a mrspin member have the following rights in relation to your personal data:
To exercise any of the rights listed above, please send a written request to support@mrspin.click stating which right you wish to exercise and providing sufficient details for us to identify your account. We will process your request within 30 business days.
Mrspin retains your personal data only for as long as necessary to fulfil the purposes set out in this policy, or as required by Malaysian law. The following serves as a guide to our data retention periods:
Once a retention period expires and there is no legal requirement to keep the data longer, MrSpin will securely delete or anonymize it using methods appropriate to the sensitivity of the data concerned.
Mrspin is an adult entertainment platform open only to individuals aged 18 and above. We do not knowingly collect, process, or store personal data of anyone under the age of 18.
If you believe a minor has registered an account on MrSpin or that a child's data has been collected without your knowledge, please contact us immediately at support@mrspin.click. We will investigate the matter, delete the relevant data, and close any account that does not meet the age requirement without delay.
MrSpin applies an age verification process during registration and may require identity documentation (MyKad) to confirm that you meet the minimum age requirement. The welfare and protection of children is a priority we do not compromise on.
The MrSpin platform may contain links to third-party websites in limited contexts. However, MrSpin is not responsible for the privacy practices of those third-party sites. We encourage you to read the privacy policy of every website you visit.
This includes websites of payment providers such as Touch 'n Go, GrabPay, and others, which have their own privacy policies governing how they handle your data during transaction processing. Each payment provider is a separate data controller for information processed within their own systems.
MrSpin reserves the right to update or amend this Privacy Policy from time to time to reflect changes in data processing practices, legal requirements, or platform operations. Any material changes will be communicated to members via:
Continued use of the MrSpin platform after an amendment's effective date constitutes acceptance of the revised policy. If you do not agree with the changes, you have the right to close your account before the effective date.
For any questions, concerns, or complaints regarding privacy and data protection at MrSpin, please contact us via:
Our response time for privacy-related enquiries is within 5 business days, and for formal data rights requests, within 30 business days. If you are not satisfied with how we have handled your privacy complaint after contacting us, you have the right to refer the matter to the Personal Data Protection Commissioner of Malaysia.
In the world of online entertainment, trust is the most valuable currency. Malaysian players who register with mrspin entrust us with highly personal information — their name, MyKad number, phone number, financial details, and platform usage patterns. We do not take that trust lightly.
The mrspin Privacy Policy is more than a legal formality. It is a true reflection of how we operate and the values we uphold in handling our members' personal data. Every provision in this policy represents a real operational decision we have made to protect your privacy.
Malaysia's Personal Data Protection Act 2010 (PDPA) establishes a comprehensive framework for personal data protection in the country. MrSpin complies with all PDPA requirements and goes beyond that — we adopt international best practices in data privacy to ensure a level of protection that exceeds the minimum legal standard.
This means we collect only what is genuinely necessary, retain it only for as long as required, use it only for the stated purposes, and ensure it is protected by appropriate security measures at all times. As laws evolve, we are committed to updating our practices to remain fully compliant with the latest requirements.
One of the most critical aspects of MrSpin's privacy framework is the protection of your financial information. When you make a deposit via Touch 'n Go eWallet, GrabPay, DuitNow, or FPX, your transaction details are protected by multiple layers of security. 256-bit SSL ensures data cannot be intercepted in transit. Our systems do not store your card numbers or eWallet login credentials — these are processed directly by payment providers licensed in Malaysia.
All transactions on MrSpin are in Malaysian Ringgit (MYR) only. We do not accept or process payments in foreign currencies, which inherently protects you from currency conversion risks and unlicensed payment services in Malaysia. Every ringgit you deposit and withdraw is in RM, processed through licensed and regulated Malaysian banking channels and e-wallets.
MrSpin uses your betting activity data — including betting frequency, amounts wagered, and time spent on the platform — for responsible gambling purposes. This is not intrusive surveillance; it is a protective mechanism we provide for all members.
If our systems detect patterns that may indicate a gambling problem — such as a sudden spike in deposit frequency, wagering at unusual hours, or repeated attempts to exceed self-imposed limits — our team will proactively reach out with information and support resources. This is not unsolicited interference; it is our commitment to the well-being of every MrSpin member.
Many Malaysian players are unaware that they have a legal right to access, update, or request the deletion of their personal data. At mrspin, we not only recognise these rights — we make the process straightforward. A single email to support@mrspin.click is all it takes to get started, and we will process your request within 30 business days at no charge for reasonable requests.
You may also withdraw your marketing consent at any time — either via the "unsubscribe" link in any of our promotional emails, or directly through your account settings. Opting out of marketing communications will not affect your account or services at MrSpin.
Answers to the most frequently asked questions about privacy and data protection at MrSpin.
These documents complement the Privacy Policy and are important reading for all MrSpin members.
MrSpin platform rules — member eligibility, deposits, withdrawals, bonuses, betting rules, and casino rules.
Read TermsResponsible gambling guides, deposit limit controls, cool-off periods, and self-exclusion tools for MrSpin members.
Read the GuideGet to know mrspin — the platform's history, mission, core values, and our commitment to Malaysian players since 2019.
Learn MoreSign up for free today and enjoy a safe, transparent, and exciting Sports Betting and live casino experience alongside more than 500,000 Malaysian members at mrspin.